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Legal and policies
Last updated November 10, 2026
Research disclaimer
All products sold by WellSpring Labs are supplied only for in vitro research and laboratory experimentation by qualified professionals. They are not drugs, foods, dietary supplements, cosmetics or medical devices. They have not been evaluated or approved by the U.S. Food and Drug Administration, and they are not intended to diagnose, treat, cure or prevent any disease.
Products are not for human or veterinary use in any form. We make no claims about safety or effects in people or animals, and nothing on this site is medical advice. WellSpring Labs is not a pharmacy or a medical provider.
Terms of sale
Acceptance
By using this site or placing an order you agree to these terms and to every policy on this page. If you do not agree, do not use the site.
Eligibility
You must be at least 21 years old, have legal authority to buy in your location, and meet the representations in the research use policy below.
Orders and pricing
Prices are in U.S. dollars and can change without notice. An order is not accepted until we confirm your payment. We may refuse, limit or cancel any order, including for pricing errors, suspected misuse, or failure to verify your information. If we cancel a paid order, we refund it.
Product information
Product names, sizes and descriptions are for identification only. Certificates of analysis are provided when available and apply only to the lot named on them.
Sold as is
Products are sold as is, for laboratory use. To the fullest extent the law allows, we disclaim all warranties not stated on this site, including any warranty of fitness for a particular purpose.
Prohibited uses
You may not use, or let anyone use, our products in or on humans or animals. You may not resell them as drugs, supplements or consumer products, repackage them for human or animal use, or describe them to others as suitable for that use.
Limit of liability
Our total liability for any claim connected to an order is limited to the amount you paid for that order. We are not liable for indirect, incidental or consequential damages.
Indemnity
You agree to cover claims, losses and legal costs that come from your handling or use of the products, or from your breach of these terms.
Governing law
These terms are governed by the laws of , and disputes will be heard in the courts of that state.
Changes
We may update these terms and policies. The version posted when you order applies to that order.
Research use policy
When you place an order, you confirm that:
- you are at least 21 years old;
- you are a qualified researcher, or you are buying for one, and the products are for in vitro or laboratory research only;
- you will not use the products in or on humans or animals, and you will not let anyone else do so;
- you will handle, store and dispose of the products safely and follow the laws that apply to you; and
- the information you give us is true.
We do not give dosing, administration or usage guidance for people or animals. If a message or order suggests human or veterinary use, we will decline to answer, cancel the order and refund it. We may ask you to confirm your research use before an order ships.
Payment terms
We accept USDC (on the Ethereum network) and Cash App. At checkout you receive an order number and the exact amount to send. Your order is not processed until we confirm your payment.
Cryptocurrency
- Send only the coin shown, on the network shown. Coins sent on another network, or to the wrong address, usually cannot be recovered, and we are not responsible for them.
- Blockchain payments cannot be reversed. Check the address and amount before you send.
- Send the full amount and cover your own network fee. If we receive less than the total, the order waits until the balance arrives.
Cash App
Send the amount to the cashtag shown at checkout and put your order number in the note field.
Unpaid orders and overpayments
We may cancel orders that remain unpaid. If you overpay, we refund the difference, less any fees.
Disputes
If something is wrong with a payment or an order, contact us first. Opening a dispute with a payment provider without contacting us may lead to your account being closed to future orders.
Shipping
- Where we ship: within the United States only.
- Cost: a flat per order.
- Processing: orders ship after payment is confirmed.
- Address: you are responsible for a correct shipping address. We cannot reship lost orders caused by an address error.
- Restricted areas: if products cannot be lawfully sold or held where you are, we cancel the order and refund it.
- Carrier delays: delivery dates are estimates. Once a carrier has the package, delays are outside our control.
Returns and refunds
Because these are laboratory materials, all sales are final. We do not accept returns of opened or unopened products.
If your order arrives damaged, is mislabeled, or does not arrive, email us within 5 business days of delivery (or of the expected delivery date) with your order number and, where relevant, photos. If we approve the claim, we replace the item or refund it at our choice.
If we recall a lot, we contact affected buyers by order and refund the affected products. Refunds go back to the original payment method. Cryptocurrency refunds are sent in the same coin, less network fees.
Privacy
What we collect
When you order, we collect your name, institution (if you give one), email, phone number, shipping address, order details, payment reference, and your research-use confirmations. Your browser also keeps a small note on your device that you passed the age and research check, so the check does not repeat on every visit.
How we use it
We use this information to process and ship orders, confirm payments, answer questions, keep required records and prevent misuse.
Who sees it
Your order details are delivered to us through a form service and email. They may also reach the carrier that ships your order and the payment network you use. This site is hosted by a third-party host that keeps standard server logs. We do not sell your personal information.
Cookies
We do not use advertising or tracking cookies.
Keeping and deleting data
We keep order records as long as needed for accounting, tax and legal purposes. You can ask to see, correct or delete your information by emailing us. We may need to keep some records where the law requires it.
Age verification
You must be at least 21 years old to enter this site or buy from it. We may ask you to verify your age, and we may cancel and refund any order if we cannot confirm it.
Contact
Questions about orders, certificates, privacy or these policies:
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